A studio boosted retention in just four months by using platform insights to identify declining engagement patterns and proactively intervene before members cancelled.
Pilates studio Boosting RetentionThis studio nearly doubled trial conversions from 7% to 12% in two months by personalising engagement and demonstrating membership value through calendar access, classes, and tailored experiences.
HIIT Studio Improving Conversion RatesA leisure center saved nearly 6 hours weekly by equipping all staff with Scalr platform to monitor and engage with members, automating operations previously handled solely by the GM.
Leisure Centre Time SavingAfter outreach to Sam, a high-risk member with inconsistent attendance, staff discovered his preference for quieter workout periods due to lack of confidence. With targeted support, he now attends three times weekly with improved confidence.
Sam - High risk member Building Consistent Attendance HabitsLeo, 33, achieved a 15-month membership milestone—his longest ever—through the club’s community-building approach, developing staff relationships and establishing a consistent routine.
Leo - long term member Increase Longevity at The ClubScalr increases member attendance, building consistent habits that transform health outcomes. Invest in tools that help your members achieve better results—the ultimate goal of our industry.
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