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Use Cases

Our mission is to build active and healthy habits within communities across the world.

Fitness Clubs

Boosting Retention

Boosting Retention

A North-London studio increased their retention by 12% in just four months by identifying and prioritising members with declining habits. Using the platform’s insights, they were able to intervene early, addressing potential cancellations before they became inevitable.

Improving Conversion Rates

Improving Conversion Rates

An East-London studio increased their trial-to-membership conversion rate from 7% to 12% in just two months. By personaliszing the engagement process, trial members were able to visualize the value of a full membership, including access to calendars, classes, and tailored experiences.

Time Saving

Time Saving

At a leisure center gym in South London, the general manager, previously responsible for all member interactions, saved nearly six hours per week by using Scalr. The platform enabled all staff members to track and engage with member behaviors, streamlining and automating many daily operations and improving efficiency across the team.

Club members

Build consistent attendance habits

Build consistent attendance habits

Sam was flagged in the system as a risky member because of his sporadic attendance. While he attended once a week for roughly 6 months, there was no consistency in his booking or attendance patterns. After his club engaged with him, he disclosed he lacks the confidence to attend busy classes before work and relies on quiet points in his work day. He was given the necessary support and now consistently attends 3 times per week and feels much more confident with his progress.

Increase longevity at the club

Increase longevity at the club

Leo, a 33 year old gym member has surpassed one year at his gym for the first time because of the special effort his club has made in making him feel part of the community. He’s on his 15th month as a member and has a great relationship with the staff, as well as with his schedule.

Health Impact

Health Impact

Scalr has proven to increase monthly attendance for members. Building active habits has a monumental impact on health – it’s why many of us are in the industry. Investing in a software like Scalr gives you the tools to help your members become happier and healthier.

From one of our Clients

We use behavioural analytics to maximise member engagement. Help your members stay motivated to reach their goals and remove the risks of churn.

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